A good FX price today saves you money once. An FX relationship that holds for ten years changes what your margins look like. The same goes for payments: one fast transfer is pleasant, but an infrastructure that never becomes the bottleneck is what lets you plan.
We design every aspect of our offering (pricing, service model, operational process, technology) for clients who measure the value of a financial partner over years and decades. That shows up in small ways: in the willingness to invest in a route for a client before it is commercially worthwhile, in the way a relationship manager is staffed to actually know your business, and in the discipline of transparency when something goes wrong.
None of that shows up in a first-year comparison, which is rather the point.